Delivery Guarantee Policy

Thank you for choosing Martian Soil for your clothing needs. To provide a comprehensive understanding of our policies and address your specific requirement, we have formulated the following policy:

Defect-Free Delivery Guarantee

• In the event that you do not accept an order due to no defects or issues in the received item, you are responsible for covering the return shipping costs.

Before Payment

• Examine the package for any signs of damage or tampering before accepting it from the courier.
• If you notice any visible damage or tampering on the package, do not accept the item. Contact us immediately for further assistance.
• Should you have concerns about the condition of the item inside, you can request the courier to wait while you inspect the contents.

Contact Information

For all inquiries related to exchanges, please get in touch with our Customer Support team at Martiansoill@gmail.com

Kindly note that this policy is subject to revisions without prior notice. To ensure you have the latest information, kindly refer to our official website.